2018-F150-Owner's Manual

SYNC™

911 Assist

If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehiclemay be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. See SupplementaryRestraintsSystem (page 47). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 320). Important informationabout the fuel pump shut-off is in this chapter. Setting 911 Assist On or Off Press the Settings button then select: Action and Description Menu Item Select the desired option, on or off. 911 Assist To make sure that 911 Assist works properly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on before the incident. • You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC. • AconnectedBluetooth-enabledphone must have the ability to make and maintain an outgoing call at the time of the incident. • AconnectedBluetooth-enabledphone must haveadequatenetwork coverage, battery power and signal strength. • The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.

WARNINGS Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist tomake an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional. Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phonewhich could prevent 911 Assist from working properly. Note: The SYNC 911 Assist feature must be set on before the incident. Note: The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user switches 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off, either a voicemessage plays or a displaymessage or an icon comes on when your vehicle is started and after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

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F-150(TFC)Canada/UnitedStatesofAmerica,enUSA,Editiondate:201709,SecondPrinting