2018-F150-Owner's Manual

SYNC™3

Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehiclemay be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, by visiting: Website See SupplementaryRestraintsSystem (page 47). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 320). Important informationabout the fuel pump shut-off is in this chapter. To switch 911 Assist on and off please view the settings information. See Settings (page 524). To make sure that 911 Assist works correctly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on before the incident. • You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC. www.owner.ford.com www.syncmyride.ca www.syncmaroute.ca

• AconnectedBluetooth-enabledphone must have the ability to make and maintain an outgoing call at the time of the incident. • AconnectedBluetooth-enabledphone must haveadequatenetwork coverage, battery power and signal strength. • The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number. In the Event of a Crash Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call the emergency services. Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel." If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.

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F-150(TFC)Canada/UnitedStatesofAmerica,enUSA,Editiondate:201709,SecondPrinting