2018-Navigator-Owners-Manual

SYNC™ 3

To enable valet mode, enter your chosen PIN. The system then asks to confirm your PIN by reentering it. The system then locks. To unlock the system, enter the same pin number. The system reconnects to your phone and all of your options are available again.

To check your cell phone's compatibility, refer to the regional Ford or Lincoln website.

SYNC™ 3 TROUBLESHOOTING Your SYNC 3 system is easy to use. However, should questions arise, please refer to the tables below.

Cell phone issues

Issue

Possible cause

Possible solution

There is background noise during a phone call.

The audio control settings on your cell phone may be affecting SYNC 3 performance.

Refer to your device's manual about audio adjustments.

Try switching your cell phone off, resetting it or removing the battery, then try again. Make sure that the microphone for SYNC 3 is not set to off. Look for the microphone icon on the phone screen. To restart your system, shut down the engine, open and close the door, and then lock the door and wait for 2-3 minutes. Make sure that your SYNC 3 screen is black and the lighted USB port is off.

During a call, I can hear the other person but they cannot hear me. During a call, I cannot hear the other person and they cannot hear me. SYNC 3 is not able to download my phonebook.

Possible cell phone malfunction.

The system may need to be restarted.

Check your cell phone's compatibility. This is a cell phone-dependent feature.

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Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, First Printing